Table of Contents

After Submission: Confirmation, Emails & Notifications

What should happen the moment a visitor presses Submit? MegaForm gives you a full post-submit toolbox: an in-form confirmation screen (or redirect), a thank-you email to the respondent, an alert email to your team, a file download, webhooks and analytics events.

Everything below is configured in the Form Builder → Settings tab (right rail), so each form has its own behaviour.

The confirmation experience

This is what the respondent sees by default — a rich confirmation card shown in place of the form:

Live confirmation screen: success check, message, submission ID, answer summary and action buttons

Under Confirmation in the Settings tab you choose one of three confirmation types:

  • Message — show a confirmation card in the form (no redirect).
  • Page / Redirect — send the respondent straight to another page or URL.
  • Message, then redirect — show the message, then redirect after a configurable delay (with a "Redirecting shortly…" notice).

Confirmation settings: review step, confirmation type, success title and message with token chips

The Success Title and Confirmation Message support formatting (bold, lists, links) and token chips — click a chip such as {{submission:id}}, {{form:title}} or {{submission:url}} to insert it into the message.

Optional extras on the same card:

  • Review before submit — respondents see all their answers on one screen (and can go back to edit) before the final Submit. Great for long or multi-step forms.
  • Submission Details — show the submission ID (a reference number the respondent can quote), an answer summary (with empty answers hidden if you like) and a "Submit another response" button.
  • CTA buttons — up to two custom buttons (primary + secondary) linking anywhere, e.g. "Back to homepage" or "Book a call".

Redirect URL

Redirect card: URL, delay in seconds and redirect notice

Toggle Redirect URL on and combine it with the confirmation type above for an immediate or delayed redirect — useful for thank-you landing pages and conversion tracking.

Emails

Respondent email (autoresponder)

Send the person who submitted the form a confirmation email. The recipient address is pulled automatically from the form's email field; you control the From name, Reply-To, subject and a formatted body:

Respondent Email Notification card: from name, reply-to, subject and rich-text body

Admin notification

Under Notifications, enter the address (or addresses) that should be alerted on every new submission — the email includes the submitted answers:

Notifications, Webhook and Custom URL settings groups

Emails are sent through your site's configured SMTP server (Oqtane host settings → SMTP). If nothing arrives, check the SMTP configuration and the site logs first.

Give something back: a download

Toggle Provide a Download to offer a file — a PDF guide, brochure, ebook or voucher — right on the confirmation screen:

Provide a Download card: button label, file URL, filename

Push the data somewhere else

The same Settings tab wires post-submit integrations:

  • Webhook — POST the submission as JSON to any URL (outgoing URLs are validated server-side against SSRF).
  • Custom URL — forward the submission to your own API endpoint (POST or PUT, with optional metadata: id, timestamp, form id).
  • Google Analytics — fire a configurable GA event on each successful submit.
  • Database insert / Google Sheets — write each submission into your own database table or a spreadsheet; see Storage & Integrations.

What happens automatically

Independent of the settings above, every successful submit:

  1. Stores the submission — browse, filter, export and manage columns in Submissions & My Inbox.
  2. Runs the form's workflow (if one is attached) — approvals, service tasks, user tasks in My Inbox; see Workflow.
  3. Applies anti-spam and rate limits configured for the form (honeypot, per-window submission caps).

Quick checklist

Goal Where
Change the thank-you text Settings → Confirmation → Success Title / Message
Redirect to a landing page Settings → Confirmation Type + Redirect URL
Email the respondent Settings → Respondent Email Notification
Alert your team Settings → Notifications → Admin Email
Offer a brochure download Settings → Provide a Download
Send data to another system Settings → Webhook / Custom URL, or Storage & Integrations
Review & approve submissions Submissions & My Inbox + Workflow